Terms and conditions

Terms and Conditions

1. General agreement
„Paade Mode” Ltd., hereafter called PAADE, provides the available content in the site www.paademode.com, hereafter called Homepage, and renders service under the terms of payment, delivery and in compliance with terms and conditions of returning the purchase that can be found in Homepage. By using the Homepage customers confirm that they have read, understood and agree to comply with the terms.

If a customer purchases clothing and accessories, hereafter called Goods, offered in PAADE Homepage, via Internet then such a mutual agreement is considered a Distance contract and it is subject to regulations on Distance contract, including, but not limited to European Parliament and Council Directive 97/7/EEC on the protection of customers in respect of distance contracts, Republic of Latvia “Consumer Rights Protection Law”, and The Cabinet of Ministers of the Republic of Latvia “Regulations regarding Distance Contracts”.

2. Privacy
PAADE protects the immunity of rights and liberties of natural person, the immunity of privacy concerning natural person data processing in accordance with European Parliament and Council Directive 95/46EEC on the protection of individuals with regard to the processing of personal data and on the free movement of such data and Republic of Latvia “Personal Data Protection Law”.

PAADE sincerely respects and cares about its customers and therefore ensures the highest security cooperation when using our site to purchase goods and to communicate. In our site customers are able to register, order goods, make requests and to enlist themselves for receiving information on news, sales, etc.

The Homepage is a secure web site. Exchange of any information is secure, provided that all internet using requirements are met. PAADE never requests and processes sensitive personal data. PAADE never collects and stores information regarding debit cards and credit cards.

If an account is created in Homepage PAADE only collects information concerning purchase bill and delivery: customer’s name, address, e-mail, phone a.o. PAADE gives customer’s information to a third person (e.g. courier service) only concerning delivery details. Customers’ personal information helps to inform them about new items in our offer, sales and other activities.
PAADE uses the information provided by customers to identify them, as well as in situations when communication has legal request, i.e., when the law stipulates that personal data is to be provided to government and municipal institutions.

PAADE takes all necessary Homepage maintenance and development measures conserning customer’s personal information security in order to protect it against theft, loss, misuse, unauthorized access, exposure, modification and corruption. Every customer account has a username and password. PAADE recommends to store this information safely and to avoid using automatic logon information in order to prevent other persons accessing your data.

Homepage may contain links to our collaboration partners (trading places, ads of associated products a.o.). If a customer visits any site of our collaboration partners PAADE recommends familiarizing with the terms of a specific site before entering any personal information. PAADE is not responsible for the contents of third party sites.

Customer agrees to personal data processing.

3. The purpose of Homepage
The Homepage has been created and is maintained by PAADE and its collaboration partners. The Homepage has been created in order to effectively serve as an environment for high quality communication between company and customers, online trade of PAADE products, as well as an information source on company and its offers.

4. Intellectual property
„Paade Mode” Ltd. All rights reserved.

All information and content available in Homepage, including but not limited to, trademarks, logos, service marks, text, graphic signs, button icons, pictures, data summary and software, its summary and layout (together called Content), is the property of PAADE or its partners, and is protected by laws of The Republic of Latvia and other international laws on protection of intellectual property, including regulations on the use of copyright and trademarks. Without written permission, the use of our trademarks, irrespective of purpose, is forbidden.

No part of The Content of Homepage may be reproduced or published without written permission of PAADE, unless a copying or publishing permission for limited usage is given for third party needs providing that PAADE Homepage is indicated as a source and an upper level link (www.paademode.com) is added to the reproduced copy.

5. Price policy and terms of payment
All prices in Homepage are in euros (EUR) currency. All prices are subject to VAT. Depending on delivery address the order can be subject to extra shipping costs that will be explicitly indicated before payment confirmation and will be included in total cost.
Order payment is done in accordance with terms of payment.

6. Delivery procedure
All PAADE deliveries are made in accordance with order processing and delivery procedure confirmed by company.

7. Availability of goods

The product range is available and prices are valid as long as they are visible on the site and in stock.

Indications on the availability are provided of products when you make an order. Errors or modifications may occasionally occur in exceptional circumstances. When a product is unavailable after ordering, the customer will be informed by e-mail as soon as they are back in stock. The order will automatically be cancelled and the money will be reimbursed if the account has been debited.

PAADE offers the possibility to order items out of stock as a special order with production time of two weeks.

8. Shipping and delivery

We deliver worldwide. Delivery times depend on location. Please make sure that your delivery address is correct, includes all postal codes and a phone number in case the delivery agency has to reach you to arrange delivery. We usually ship items that are in stock within 1–4 business days. We do not ship our items on weekends and public holidays.

Delivery times and rates

Regular service in Europe is approximately 4-5 business days.

Regular service outside of Europe is approximately 5-7 business days.

EU countries: €18
Rest of the world: €28

International taxes and duties

PAADE is not responsible for international taxes and duties. All international taxes and custom duties are applied when a parcel reaches its destination country. You will be responsible for paying additional charges for customs clearance.  Please contact your local customs office for further information as customs policies vary widely from country to country. PaadeMode cannot inform you about the amount of taxes and duties and any delays in delivery of the package.

Information on customer’s rights to return goods can be found in returning terms.

9.Returns and refund policy

Returns process

If you have purchased a Product for your own personal use as a consumer and you wish to return it, you have to inform our customer service via email cs(at)paademode.com within 14 days as from the day following delivery of the Product(s) concerned and submit a request for return. If our customer service approves your return request, it will provide you by e-mail with instructions for the return of the Product(s). Only regular priced items may be refunded, sale items cannot be refunded.

Conditions for returns or exchanges

We will in any case only approve requests for return if the Product has not been washed or used in any way (other than reasonable wear and tear from examining and/or trying on the Product), and the Products are returned in the original packaging, with the manufacturer’s tags attached. Refund or replacement of the Products can only take place after we have received all of the Products to be returned. Only regular priced Items may be refunded, sale items cannot be refunded.

Refunds

Once we receive the returned items you will receive a confirmation email. Your refund will then be processed. Refunds will be made within 28 days of the date that we receive your returned package. We reserve the right to reject your return and to reject the requested refund or to charge you for the costs required to undertake the necessary costs arising out of or in connection with the payments which need to be refunded to you (without prejudice to the applicable legal provisions; repairs, re-stocking etc.), in case you return:

-Products which you were not authorized to return,

-Which are no longer in acceptable conditions for returns or have not been packaged appropriately, have not exercised the care required for returning the Products in good condition.

-Only regular priced Items may be refunded, sale items cannot be refunded.

Shipping costs will not be refunded. Return costs are at buyers expense. Please note that Paade Mode will not be held responsible for items not reaching our office. The unwanted item is the responsibility of the buyer until it arrives here safely.

Help with returns and exchanges

If you need any assistance please contact our customer service [email protected] You can contact us by e-mail or by phone in +371 26123613 Monday to Friday (except public holidays), between 10.00 am and 5.00 pm (EEST time).

10.Agreement to receive news in e-mail
By agreeing to Terms customer agrees to receive notifications, agreements, order details and other news from PAADE via e-mail or conventional mail.
Customer chooses whether to receive optional marketing information from Homepage, excluding cases when PAADE informs its customers about campaigns that concern all goods offered in e-market. All PAADE customers have right to refuse to receive marketing information by sending an e-mail to [email protected] with ”UNSUBSCRIBE” in subject.

11.General terms
Customer agrees that these Terms and conditions form the agreement on the use of PAADE Homepage and Content from customer’s part.
PAADE reserves the rights to modify and to update these Terms by publishing corresponding changes in Homepage and indicating the date of last changes. Any changes made in Terms come into effect from the moment they are published.

A satisfied customer is our greatest value. We always look forward to receive a message from customer and we are grateful for the time our customer devotes to share their experience and knowledge. If you have any questions or opinion about PAADE Terms feel free to contact us via [email protected][:]